Victoria Oscier
17:39 06 Nov 24
Beautiful store, beautiful instruments friendly employees!
Monty Poe
18:14 04 Nov 24
Solid people, easy to do business with!
amelie
17:08 02 Nov 24
nice customer service
Luca De Pascalis
07:19 08 Sep 24
john ward
05:34 28 Jul 24
Hey, big shout out to Russel. The absolute best customer service and experience of buying online. He did exactly what he said he would do and the Bourgeois ts was set up perfectly. I would definitely buy from Penny Lane again and happy with my purchase! Thank you Russel!!
All En
15:49 19 Jun 24
Penny Lane Music Emporium is hands down the best music shop I’ve have the privilege to shop at. They have an incredible selection and an incredible team ready to help.Armando (owner) and his staff are the absolute best in the business. It was a joy to work with them. They are very customer oriented and genuinely want to make sure every customer has the best experience finding the right instrument.It doesn’t matter if you’re an online customer or you show up in person, they will take care of you. I know this from experience. Armando helped me with an online order, promptly and patiently answering all of my questions over the phone and email. I later had the opportunity to visit their store in Fort Lauderdale. If you have the chance to visit the store, do so. It was worth the 4+ hour drive.I love my new Collings guitar. Thank you everyone at Penny Lane for helping make this happen. You’re the best!I know where I’m going for my next purchase, PENNY LANE!UPDATE from 06/19: The Collings guitar developed a lot of string buzz once it acclimated to my home. Armando was incredibly helpful in getting this resolved. He personally reached out to Collings and followed up with me regularly to ensure everything was taken care of. Collings sent out a new saddle that resolved the issue.I add this update as it only further confirms the amazing customer service at Penny Lane. I was very concerned when the issue developed, and Armando was there every step of the way.Thank you, Armando!!! You are truly a step above the rest.
Joseph Boulware
02:42 26 Apr 24
Love my Eastman E1D-CLA! Thank you Armando for going above and beyond to help me decide which one!
nolan
17:48 30 Mar 24
Sarah Dodge
17:07 30 Mar 24
So glad I found this place!! Great selection of banjos!
Maria A
15:27 28 Mar 24
I have been coming here since i was in 2nd grade taking lessons, and im now a sophomore in college and i dont do the lessons anymore but i love it here. they are always the absolute sweetest and kindest people, Armando has always been a huge supporter when it comes to music and I couldnt thank him enough. Love Penny Lane with all my heart ❤️❤️
Robert Mulac
16:43 14 Mar 24
Amazing store. Amazing people. You may not leave with an instrument, but you will leave with more friends!
Kathleen Rodgers
21:01 11 Mar 24
A great music store that offers everything including live shows!
Sonny
20:21 01 Mar 24
Nothing but praise for this shop.Quick, detailed and friendly responses to initial email and phone call inquiries.Immediate and friendly welcoming by staff when entering the shop.Excellent, thorough work done on difficult guitar repairs I needed.Clean and well-organized shop with policies that ensure the instruments are protected and well-maintained.As a performing/touring musician for nearly 40 years, and owner of a business management consulting company for 20 years, I recommend Penny Lane without hesitation for any services they provide.
Sheryl Phillips
03:38 23 Feb 24
A few months ago I stopped into Penny Lane Music Emporium looking for a new ukulele. I was greeted by the owner, Armando. The selection of instruments was overwhelming to me and Armando helped me pick out the perfect ukulele. I was impressed by his warmth and enthusiasm and decided to take some lessons with him. His passion for music and teaching is unmistakable, and his dedication to helping me succeed is evident in every lesson. Each lesson is an enjoyable experience and tailored to meet my needs. I highly recommend this music store for exceptional instructions and quality instruments.
Maggie Armbrust
01:54 22 Feb 24
Armando Zuppa, the owner of Penny Lane Emporium, is a true musician and a fine man. Always patient and willing to advice and takes his time with you. The selection of music instruments is impressive and the knowledge of the rest of the staff is impressive too. The fantastic music instructors are skilled and friendly and each teaching studio is accordingly equipped.My children have taken music lessons there for years, singing, ukelele, guitar and drums. I would recommend Penny Lane Emporium to anyone!
Matthew Benkendorf
20:04 21 Feb 24
Awesome music store, great selection, great staff, outstanding service!
Alex Winshel
15:29 21 Feb 24
This is an awesome Music Store. High quality instruments for fair prices. Definitely would recommend!
Eugene Spoconi
14:24 21 Feb 24
A big beautiful shop with a wide selection of acoustic instruments. It also offers classes and hosts great performances. Our wonderful local resource
Jonathan Bridges
17:08 20 Feb 24
Penny Lane is the best! My kids have been taking lessons from Joe for the past few years and he is great- so patient and kind but also a great musician and teacher. I bought a Taylor guitar here a few years ago and get regular string and set up services with Russell. I couldn’t be happier with the friendly knowledgeable service. We love our weekly time at Penny Lane - they treat us like family and even have amazing musicians play on the weekends. Highly recommend!
Tim Alexander
23:21 06 Feb 24
I bought a ukulele from Armondo and the experience was perfect. I don't live in the States so needed a friend to pick it up for me and Armando handled everything for me. He sent me pics and videos of the ukulele and answered every question I had. We emailed each other several times. It's hard to find great service these days. At Penny Lane the service is the best. Thank you Armondo for everything.
Chris Kinzel
23:39 04 Feb 24
Armando and his team are the best. Had a wonderful experience at Penny Lane this weekend adding two new instruments to the family. Armando found exactly the right fit for the somewhat unusual instruments I was looking for, and they were set up and prepared perfectly. We drove from Sarasota to Ft. Lauderdale because there is nobody we would rather do business with. Thanks Penny Lane Music Emporium!
Toni Santos
02:49 04 Feb 24
Nick B
22:35 03 Feb 24
As a serious music hobbyist, I highly recommend that you visit Penny Lane before going anywhere else. This music shop is the “watering hole of South Florida” for acoustic instrument musicians. Staff are friendly and knowledgeable. Wide selection of guitars, ukuleles, and more.
danitza ruiz
19:51 31 Jan 24
My daughter started her piano lessons at 4 years old with Joe. We could not be happier with the service at penny lane. I recommend this establishment 100 percent.
Glen Perkins
22:12 30 Jan 24
Love Guitar aerobics with Armando Zuppa !!
Diana Gagne
21:30 30 Jan 24
It’s such a GREAT store and wonderful for guitar lessons. All strings! Armando is a brilliant teacher.
Todd Dewey
21:30 30 Jan 24
JUST THE BEST PLACE EVER!!! staff is welcoming, knowledgeable and friendly, fantastic acoustic selection and lessons for so many instruments on site !!!
Russell Scianimanico
19:41 29 Jan 24
Remy Krumpak
00:26 16 Jan 24
Penny Lane ordered a Prewar Guitar Co guitar for me and they were easy to work with. Stacey is a good communicator and the guitar is spectacular.
ian chapler
14:40 04 Jan 24
Wonderful service and great collection of high end acoustics, mandolins, banjos, and other folk instruments. Ordered a beautiful Collings guitar that just showed up yesterday. The setup they did on this instrument second to none. The quality service, professionalism, and expertise made the entire process easy and stress free. Thank you Pennylane, you guys do wonderful work!
Bob Lyons
20:05 21 Dec 23
Fil Dar
00:43 06 Oct 23
This is the place for high end guitars. Nice and homey shop.
Joe Sposa Jr
22:33 29 Sep 23
Penny Lane is the BEST !!!….Armando (owner) is the BEST…the staff is the BEST!! Trust me you will not be disappointed at Penny Lane Music Emporium. I just purchased a gorgeous 2017 Northfield F5 mandolin…Italian Spruce top, maple back and sides, 5 tone bar bracing. This is my 7th mandolin, Nuggets, Collings, Weber, Rigel …this mandolin that Armando sold me is AMAZING. THANK YOU Armando 😎✌️
Christopher Hawthorne
22:30 29 Sep 23
Did really good work on my acoustics. Thanks!
Chris Holt
22:25 02 Sep 23
I had the opportunity to visit Penny Lane Music Emporium Labor Day weekend while visiting Fort Lauderdale. Armand and his friendly knowledgeable staff were very gracious and what a beautiful music store whose emphasis is oriented towards acoustic instruments of exceptional quality especially for folks who have an interest in Americana, bluegrass,folk and other styles of string music where the traditional sounds of wood sets the tone and atmosphere of this shimmering little musical jewel tucked away in South Florida near the Atlantic Ocean and famous US Hwy 1. A good selection of Martin Guitars caught my attention as well as Collings Guitars and mandolins,Bourgeois,Taylor and others. Also a good selection of guitars and mandolins for beginners to professional models as well as resonator 5 string banjos and open backs for clawhammer style players, plus a wide selection of Ukes and other accessories to choose from.The staff are also skilled musicians who provide lessons for all levels...a surprising addition to these attributes is the concert schedule of top notch touring musicians and workshops put on by some of the very best instrumentalists in America today...who would know what a fine venue and down to earth roots music destination is situated right here along the Florida Coast,.right?.America's Heartland way down south. Thankyou Armand and staff. I'm looking forward to a future visit. Thankyou for putting up with me !
Mike Gruskin
18:01 23 Jun 23
I feel so welcome when I walk in. No bs, super friendly staff. I just picked up my first ukulele, and I already love it. Great customer service compared to most other music stores in town.
Lazar Stanojevic
23:14 24 Apr 23
Went to the store just to "take a look", ended up buying guitar in 10 minutes. There was a good deal and i couldn't resist. I don't even know why i haven't stopped there earlier and saved my time (after visiting every guitar center in south florida)
Barbara Toombs
22:44 20 Mar 23
Profession prompt service tuning a violin. Everything the musician requires. Highly recommended
Deb Martin
18:37 13 Feb 23
These people are super friendly and know their stuff. They have a great selection of new and used string instruments of all kinds.I also found a lovely and lyrical-chiming hang drum. We will drive across state again to visit and shop...and maybe attend one of the concerts they give!
Sherry Fisher
14:44 29 Jan 23
Amazing store that features jam sessions and performances!
Teri Cameron (Teri)
19:11 13 Jan 23
I ordered two guitars from these folks, they were the floor items and I couldn't be more impressed. They were immaculate and the set up is great. I'm just so happy with both guitars. Thank you Penny Lane. I wish you were in NM.I'd give more stars if it was possible.
Sean Mitchell
17:33 27 Dec 22
I was visiting from Halifax Canada and stopped in on a Saturday afternoon. Took in some live music and started chatting with Armando about Collings guitars, which was the main reason I came in. I had never played one before. He was sold out, but generously allowed me to play his personal one so I could get a feel for it.He found it hilarious that owning Gibsons, Taylors and Matons I have never owned a Martin in my life. He showed me a couple I should try out and attempted to gently persuade me to buy one. I passed on them and bought a Martin hat instead. I joked "if the Martin hat feels good maybe I'll come back and buy a guitar from you". It was only a month later that I went online and bought the Martin he showed me from his store. Obviously the hat felt good, but the guitar feels even better. Thanks for turning me into a Martin fan! (like I didn't have enough guitars). lolExcellent packaging and shipping!
Olivia Anderson
17:03 27 Dec 22
I'm obsessed with this place. My boyfriend has to stop me from buying up all their Taylors! Great staff, very knowledgeable and personable.
Ernest Lee
01:25 07 Dec 22
Been “window” shopping for a while now and landed on Penny Lane. I took a chance and ordered a guitar from them and I’m happy I did. Quick replies, quick shipping, more than fair pricing - overall a wonderful experience. Def will be a returning customer. Christmas came early! Thank you, Armando!
Howie Held
00:29 18 Oct 22
I was blown away by how helpful every member of the staff was, they were also attentive to my playing style and treat the instruments like newborn babies. I’m definitely going back and want to get one of their really nice banjos.
Charles Edling
18:30 15 Oct 22
Steven Redler
23:19 10 Sep 22
Just got my Eastman Mandolin today.. love it.. its the 4th instrument I've purchased from Armondo... always satisfied with customer service and quality of the instruments.. I've purchased a Banjo... 2 Ukes.. and now a Mandolin... Highly recomend Pennylane!!
Rosibel Hernández
10:53 16 Aug 22
Tienen guitarras de la Marca Yamaha ?
David Baroff
16:28 04 Jun 22
I wanted to order a custom acoustic guitar from Larrivee, and Penny Lane was the nearest dealer, so I went to check out the store. The store is beautiful, featuring many high end boutique guitar brands and models such as Collings, Larrivee, and Preston Thompson, along with larger, better-known brands such as Gibson, Martin, and Taylor. The staff--including (owner) Armando, Russell, and Stacey--could not have been nicer or more helpful. Over the year and a half it took to have my guitar built, the staff always responded promptly to my emails and answered any questions I had. They were knowledgeable, and were fair and honest to deal with. I would recommend Penny Lane without reservation for anyone looking for a guitar or in need of lessons or repairs. I was completely satisfied with the service I received at Penny Lane.
